A LITTLE HELP ON YOUR JOURNEY

Player support.

Getting started, finding your way, or telling us what went wrong. We're building CastleOm with our early players.

Join the iOS beta

Install Apple TestFlight on your iPhone, then open the CastleOm invitation below. TestFlight shows whether your device meets the requirements and whether a build or tester space is available.

Report a problem or suggest an idea

Open TestFlight, select CastleOm Beta, and tap Send Beta Feedback. If you need to contact the developer directly, open the app's App Details in TestFlight for the listed developer contact.

• Include your device model, iOS version, and CastleOm build number.
• Tell us what you expected, what happened, and the steps that reproduce it.
• Please remove addresses, precise locations, passwords, and other personal information from screenshots.

Location, camera, and notifications

Location supports the nearby world and castle placement. AR is required for combat and active encounters, so you'll need an AR-compatible device, camera permission, and working AR tracking. The map is for discovery, navigation, and selecting targets, not fighting. If camera access or tracking is unavailable, restore AR readiness before continuing combat; there is no non-AR combat fallback. Notifications are optional. Manage these permissions in iPhone Settings.

Accounts and privacy requests

For access, correction, or deletion requests concerning beta account data, use the developer contact listed in TestFlight's App Details. Include the account email, but never send your password. An in-app account-deletion flow is not yet available. Stopping testing or uninstalling the app does not by itself delete the server-side account.

Read the beta privacy information for more about the data used by the game and this website.

Play safely

Stay aware of traffic and your surroundings. Never trespass or enter a dangerous area to reach a game location. A castle pin is not permission to approach someone's home.